Last Updated: 07-04-2026
1. Introduction
Welcome to [ RHT NATURAL EARTH ETHOS PRIVATE LIMITED ]
We operate an eCommerce platform that sells food products and provides delivery services. Your privacy is important to us, and we are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us.
2. Information We Collect
a. Personal Information
We may collect the following personal details:
- Full name
- Email address
- Phone number
- Delivery and billing address
b. Payment Information
We collect payment-related details such as:
- Payment method
- Transaction details
Note: We do not store your card details. Payments are processed securely through third-party payment gateways.
c. Order Information
- Products ordered
- Order history
- Food preferences (if provided)
d. Technical Information
- IP address
- Browser type
- Device information
- Website usage data
e. Cookies
We use cookies and similar tracking technologies to enhance your experience and analyze website traffic.
3. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To communicate order updates and customer support
- To improve our products and services
- To send promotional offers (only if you opt in)
- To comply with legal obligations
4. Sharing of Information
We may share your information with:
- Delivery partners to fulfill orders
- Payment service providers for secure transactions
- IT and service providers who support our business operations
- Legal authorities if required by law
We do not sell or rent your personal information to third parties.
5. Data Security
We implement appropriate security measures to protect your data, including:
- SSL encryption
- Secure servers
- Restricted access to personal data
However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only as long as necessary:
- To fulfill orders
- To comply with legal and accounting requirements
- Until you request deletion (where applicable)
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
To exercise your rights, contact us using the details below.
8. Cookies Policy
Cookies help us:
- Remember your preferences
- Maintain your shopping cart
- Analyze website traffic
You can disable cookies through your browser settings, but some features may not function properly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
[ RHT NATURAL EARTH ETHOS PRIVATE LIMITED ]
Email:info@naturalearthethos.
Phone: +91 79732 28781
13. Legal Compliance
This Privacy Policy complies with applicable laws in India, including:
- Information Technology Act, 2000
- SPDI Rules
- Digital Personal Data Protection Act (DPDP Act), as applicable